Refund and Cancellation Policy
At 360digiexpertz we strive to provide our clients with top-notch digital marketing services to meet their business objectives. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below for a clear understanding of our terms:
Eligibility for Refund
Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe, you may be eligible for a refund.
Service Dissatisfaction: In cases where you are unsatisfied with the quality of our services, we encourage you to contact our support team to discuss your concerns. Refunds may be considered on a case-by-case basis.
Refund Process
To request a refund, please follow these steps: Contact our support team at [support@youragency.com] within [number of days] days of the service delivery.
Provide detailed information about the issue, including order number, description of the problem, and any supporting documentation.
Our team will review your request and, if eligible, process the refund within 10 business days.
Please note that refunds will be issued through the original payment method used for the purchase.
Cancellation of Services
Client Request: If you wish to cancel our services, please notify us in writing at [cancellation@youragency.com]. Cancellations will be effective from the date of receipt of your written request.
Agency Discretion: [Your Digital Marketing Agency] reserves the right to cancel services if there is a violation of our terms of service, ethical concerns, or other circumstances that deem cancellation necessary.
Pro-rated Refunds
For cancellations initiated by the client, refunds may be provided on a pro-rated basis, depending on the unused portion of the services.
Contact Us
If you have any questions or concerns about our refund and cancellation policy, please contact us at infodigiexpertz@gmail.com.
360digiexpertz